Fuse / The customer engagement magazine
Explore the latestWhat's changing in customer engagement, why it matters to your team, and what to do next.
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Strategy / Technology / Customer value
Braze Ecosystem / 10 Sept 2026
Braze has announced two updates for 21 September 2026: clearer abort logging and sending support for certain ‘Users with no apps’ segments. Braze says no action is required.
Braze Ecosystem / 6 Sept 2026
Agents that can build journeys, query catalogues and QA campaigns are moving CRM from assistance towards execution. The hard problem is no longer generation. It is governed authority.
