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Fuse / The customer engagement magazine

Explore the latest

LIVE WIRE.

What's changing in customer engagement, why it matters to your team, and what to do next.

Salesforce + Braze: an exciting next chapter. Illustrated customers using a phone, visiting a shop and browsing on a laptop, connected by blue light paths.Latest / Braze

20 Oct 2026 / 3 min read

Salesforce + Braze: an exciting next chapter

Fuse welcomes the proposed acquisition and the opportunity to help brands meet their customers wherever they are.

Read the story

Also in this edition

A woman checking her phone with a coffee in hand.

Fuse / 5 min

Built to connect: the Fuse approach

Read story
Braze Forge 2026: ten product announcements and what they change in campaign delivery.

Braze / 4 min

Braze Forge 2026: What Changes in Campaign Delivery

Read story

The reading list

Featured
stories.

Selected by Fuse.

01 / Braze

Salesforce + Braze: an exciting next chapter

3 min read

02 / Fuse

Built to connect: the Fuse approach

5 min read

03 / Braze

Why Fuse Is All-In on Braze

4 min read

Explore Live Wire

Market Intelligence

Strategy / Technology / Customer value

All articlesBrazeFuseAi And AgentsCustomer GrowthMarket IntelligenceBraze EcosystemLoyaltyRetail Media
Fuse Live Wire artwork showing growth, AI, margin and guidance passing through a market proof threshold into economic value.

Market Intelligence / 12 Sept 2026

Braze grew 26%. The stock fell 19%. AI is changing what the market thinks software is worth.

Braze and Klaviyo delivered strong growth and were punished. Snowflake and Salesforce were rewarded. The difference may tell us more about the next era of customer technology than any AI product launch.

8 min read
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